At EICR Landlord Cert, we are committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Property address
• Billing information
• Service booking details
• Communication history

We may also automatically collect certain technical data such as:

• IP address
• Browser type
• Device information
• Website usage data through cookies

How We Use Your Information

We use your information to:

• Process bookings and service requests
• Contact you regarding appointments and certificates
• Send invoices and payment confirmations
• Improve our website and services
• Respond to customer support enquiries
• Comply with legal obligations

Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Sharing Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only with:

• Qualified engineers and assessors
• Payment processors
• Legal or regulatory authorities when required by law

Cookies

Our website may use cookies to improve user experience, analyze website traffic, and enhance functionality.

You can disable cookies through your browser settings.

Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data where legally permitted

Contact Us

If you have any questions regarding this Privacy Policy, please contact us.